Eveve vs Tablein: A Comprehensive Comparison

Choosing the right reservation management software is bound to make a world of difference in your daily operations and guest experience. 

To help you navigate the options, we’ve compared two trusted solutions: Eveve and Tablein. 

In this article, you’ll find a side-by-side breakdown of key features, integrations, pricing, as well as user feedback, giving you a clearer view of which system is the best fit for your venue.

Key Features Comparison 

Let’s begin by looking at the core features that define each reservation management platform.

Online Booking

Online bookings are a central feature of modern reservation systems, allowing guests to manage their dining plans while reducing the workload on staff. 

As such, both Eveve and Tablein provide online booking widgets that can be embedded into restaurant websites and social media profiles for easy access.

Tablein offers a clean, intuitive interface that displays available times and clearly indicates when a waitlist is in effect.

Source: Tablein

Guests can also submit special requests and view accepted payment methods during the booking process, which enhances the overall experience.

With Tablein’s recently introduced expanded customization options, restaurants can now tailor the widget’s appearance to match their branding and dining style, as shown below.

Source: Tablein

Eveve, on the other hand, emphasizes real-time online bookings with precise, live availability updates, catering to high-volume establishments that prioritize table turnover.

While its booking interface is functional, it leans toward a more traditional design. 

Despite the lack of predefined tags or options, guests can easily leave special requests and note their preferences during booking.

Source: Eveve

Nevertheless, branding options are fairly limited compared to Tablein, since Eveve doesn’t offer advanced customization. 

Reservation Management 

Restaurants of all sizes need a dependable system to manage incoming reservations across different table layouts and seating capacities. 

Tablein strikes a balance between ease of use and functionality, offering effortless toggling between calendar and schedule views on multiple devices.

Source: Tablein

The drag-and-drop feature simplifies reservation management, making it easy to adjust bookings or update details as needed. 

At the same time, reservation status, party size, guest information, and other key details are organized in a single, accessible interface.

Source: Tablein

Eveve delivers a similarly comprehensive view of all bookings, but with additional control over individual reservations.

Your staff can easily modify bookings and contact guests, but also restrict certain seating areas at specific times, which is a practical option for managing walk-ins during peak hours.

Source: Google Play

These capabilities are part of Eveve’s proprietary system, TELOS, which supports an expansive network of restaurants internationally.

Source: Eveve

The company highlights the platform’s reliability and capacity to process over 40,000 online diners weekly, so you won’t have to worry about disruptions and missing bookings.

Eveve also offers the option for customized reservation setups to accommodate more complex operational needs. 

It’s worth noting, however, that these customizations are typically paid upgrades, while Eveve’s base package lacks some of these convenient tools.

For instance, Tablein enables you to automate customer SMS messages, from booking reminders to feedback forms, which isn’t a part of Eveve’s standard offering.

Source: Tablein 

Ultimately, both systems offer essential reservation management capabilities, meaning that your choice will depend on key priorities.

Table Management 

Table management features are crucial for the efficient organization of your dining space that maximizes seating capacity while minimizing wait times.

Just like with bookings, Tablein’s fast drag-and-drop interface enables you to design and oversee multiple dining areas while giving staff a real-time overview of availability and reservation status.

Source: Tablein

Automated table assignments help reduce manual work, while a waitlist management tool ensures that you can notify the guests as soon as a table becomes available.

Meanwhile, Eveve combines a traditional table plan with a grid-based availability system to optimize table turnover.

The core interface appears slightly dated and more difficult to navigate, but the idea behind it is to strategically plan table capacity throughout the day.

Source: Eveve New Zealand

By keeping all the information at hand, you can make informed decisions about last-minute bookings or walk-ins during peak times and minimize wasted seating opportunities. 

While both solutions will help you manage floor plans more efficiently, it’s worth exploring specific features firsthand to see which setup best fits your workflow.

Guest Profiles and CRM

Detailed guest profiles are the surest way to boost your diners’ experience, which is why both Tablein and Eveve rely on these features to a greater or lesser degree.

Tabein captures a wealth of guest data to provide core insights into visit history, including canceled reservations and no-shows, average feedback score, and dining preferences. 

For instance, you can easily identify your most loyal guests and automate discounts based on a set number of visits.

A comprehensive guest CRM system is currently in development, but existing Tablein functionalities still capture essential insights that can be accessed via a printable database.

Source: Tablein

Personalized guest information helps guide segmentation and targeting efforts.

As of recently, Tablein users can seamlessly create and promote exclusive experiences to specific audiences, embedding them within the booking interface.

Source: Tablein

When it comes to guest profiles, Eveve takes a similar approach to Tablein but gathers most of the data through its integration with the EPOS system.

The customer database is auto-constructed based on day-to-day reservation activity and can be easily exported, as shown in the video below.

Source: Restaurant Hub on Vimeo

Eveve stores guest preferences, order history, and contact details, but the lack of built-in marketing options means fewer opportunities for personalization or dedicated loyalty programs.

Analytics and Reporting

In the restaurant business, strategic decision-making requires quick access to a steady stream of data.

Reporting features are among the core Tablein offerings, enabling users to leverage several dashboards and downloadable reports to enhance their operations.

Consider the reservations summary, for instance.

You can instantly see the number of arrivals, including walk-ins, as well as cancellations and no-shows.

Source: Tablein

Intuitive solutions like Tablein enable you to get broader insights at a glance and explore specific aspects of your business in greater detail, such as guest feedback.

In the dashboard below, you can automatically see how overall ratings correspond to the number of visits and individual guest tags.

Source: Tablein

Eveve’s solution also incorporates extensive analytics, although the details on specific features and overall visibility aren’t publicly available.

However, some things can be deduced through one of the rare images showcasing reporting features.

In this case, the marketing dashboard provides both a graph and a list view, as well as several filter options allowing you to glean essential information.

Source: Eveve

Ultimately, it’s difficult to compare the two options given the limited information available, but both software options are sure to give you a visual, data-driven backing for your operations. 

Mobile Usability

The fast pace of the restaurant industry demands flexible, mobile-friendly reservation solutions, and both Tablein and Eveve deliver—through different means.

Tablein currently doesn’t offer a dedicated mobile app, but its web-based platform is fully optimized for mobile browsers. 

Staff can access the booking calendar and manage reservations seamlessly from any smartphone, tablet, or desktop, with the interface adjusting automatically to different screen sizes. 

Source: Tablein

This approach eliminates the need for app downloads and updates, which some operators may prefer for simplicity.

Eveve, on the other hand, provides a dedicated mobile app powered by the previously mentioned TELOS reservation system. 

The app is designed to offer faster access to key table management and reservation tools, giving staff a more responsive experience during busy service hours.

While Eveve’s mobile solution is compatible with various devices, its Google Play ratings reflect a mixed user experience. 

Source: Google Play

It’s worth noting, however, that most negative feedback relates to integration issues rather than the core app functionality—a point we’ll revisit in the next section.

Available Integrations 

Integrations play a crucial role in enhancing your reservation system by connecting it with the tools your restaurant business already relies on.

Tablein offers one of the more versatile ecosystems, supporting seamless integrations with leading payment gateways like Stripe, Viva Wallet, PayPal, Redsys, and Paysera for secure and hassle-free transactions and deposit management.

For marketing, it connects with popular platforms such as Mailchimp and Mailerlite, helping you automate guest outreach and campaigns.

Source: Tablein

Additionally, Tablein’s online booking widget can be embedded directly into your website—whether it's built on WordPress, Squarespace, Wix, or Webflow—and linked to social media profiles or even the Michelin Guide.

Meanwhile, Eveve’s integration offering centers on operational efficiency through its fully integrated EPOS.

Source: Eveve

This allows restaurants to unify guest and spend data, giving managers valuable insights into customer preferences, average spend, and dining habits.

In turn, real-time data enables you to tailor marketing, loyalty programs, and menu planning.

Eveve also previously partnered with “Reserve with Google” in Hungary, expanding online booking reach, though this was region-specific and optional for businesses.

Customer Support Differences 

Both Tablein and Eveve emphasize responsive customer support as a crucial part of successfully implementing a new reservation system.

Beyond hands-on onboarding services, Tablein provides 24/7 online chat support, in-app messaging, and email assistance to address questions at any time.

Phone support is also available in select markets for more direct, immediate help.

And for those who prefer to troubleshoot independently, Tablein offers a comprehensive knowledge base packed with step-by-step guides and helpful resources.

Source: Tablein

Eveve, on the other hand, assigns each client restaurant a dedicated account manager, delivering a more personalized support model.

Account managers assist with everything from technical issues to optimizing reservation strategies.

Additionally, Eveve ensures peace of mind with 24/7/365 phone support through a staffed helpline, though it doesn’t currently offer live chat or in-app messaging.

Still, the users seem to be satisfied with the support they received while transitioning from their old systems.

Source: Eveve

While their support structures differ, it’s clear that both Tablein and Eveve provide reliable, accessible help that makes the transition to a new reservation system as smooth as possible.

User Feedback and Reviews

Customer feedback remains one of the clearest indicators of software performance in real-world settings, with both Tablein and Eveve earning positive remarks from users.

On Capterra, Tablein holds an impressive 5.0 average rating, with users highlighting its ease of use, quick implementation, and seamless booking management.

One reviewer noted how the system “now manages itself,” freeing staff from juggling bookings across multiple channels and keeping reservation details accurate and up to date.

Source: Capterra

Negative comments mostly revolve around the absence of a dedicated mobile app or a specific advanced feature.

On the other hand, Eveve receives praise for its strong client relationships and dependable, account-managed support model.

Many users on Trustpilot commend the team’s approach and helpfulness, with business owners and managers stressing that they’ve relied on Eveve’s system for a decade.  

Source: Trustpilot

However, one recurring concern has impacted Eveve’s online reputation: several businesses reported that booking links were automatically added to their Google Business Profiles without their consent.

This led to a flurry of support requests and eroded ratings on Trustpilot, as well as on the dedicated app. 

Source: Trustpilot

While Eveve eventually addressed this by making the feature optional, no formal public response to these complaints has been posted.

To sum up, both systems have loyal followings, but Tablein stands out for its consistently positive reviews on usability and implementation, while Eveve earns its strength from hands-on, personalized service.

Pricing and Subscription Plans 

Pricing models can be a deciding factor when choosing a reservation system, especially for independent venues and multi-location operators.

Tablein offers a clear, transparent pricing structure with three subscription tiers: Starter (€47/month), Growth (€97/month), and Success (€157/month).

All core features are included in every plan, with pricing differences based only on the number of reservations included and the cost of additional bookings.

Source: Tablein

Notably, all core features are included in every plan, with pricing differences based only on the number of reservations included and the cost of additional bookings.

Another advantage for new users is that they can explore the platform risk-free with a 14-day free trial of the Success plan, without having to provide any payment details upfront.

Eveve, on the other hand, takes a more customized approach.

The company charges a license fee for its TELOS system, but, unlike some competitors, does not apply a fee per online diner, which is particularly appealing to high-volume establishments.

Moreover, pricing plans can be tailored to each venue’s needs.

Just keep in mind that these specifics aren’t shared publicly, which is why interested restaurants must contact Eveve directly for a quote.

Source: Eveve

In short, while Tablein stands out for its upfront, self-service pricing and trial options, Eveve offers flexible, personalized packages that prioritize one-on-one client relationships.

Conclusion

In the end, both Eveve and Tablein offer reliable reservation management solutions, but they suit different priorities. 

Eveve is a strong option for larger, high-volume restaurants focused on maximizing table turnover while avoiding steep per-cover fees. 

Tablein, on the other hand, delivers a more intuitive experience with flexible customization and transparent pricing, making it a great fit for restaurants of all sizes. 

Consider your operational needs and budget, and don’t forget to make use of either a free trial or a personalized demo—you’ll be one step closer to choosing a platform that best supports your business.